Privacy Policy

1. Introduction

CamachoBrandLV (Sole Prop) ("we", "us", or "our") operates Captionpilotai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company name)
• Payment information (processed securely by our payment provider)
• Content you generate (caption topics, preferences, generated output)
• Communications with our support team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect, prevent, and address technical issues

4. Data Security

We use industry-standard encryption (TLS 1.3 for data in transit, AES-256 for data at rest) and follow SOC 2 Type II security practices. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers (hosting, payment processing, analytics)
• Law enforcement or regulatory bodies when required by law
• Third parties in connection with a business transaction (merger, acquisition, sale)

6. Your Data Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability

To exercise these rights, contact us at support@captionpilotai.co.

7. Cookies and Tracking

We use cookies and similar technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@captionpilotai.co.